To Market Phone 4 You

You can select from a wide range of Audio CDs with many ideas on how to communicate more effectively on the phone. Communication skills, customer service and selling on the phone. Top tips to improve personal effectiveness. Invest in some training to develop your team which will give them practical skills they can use straight away.

Andrew Seaward has been running To Market since its inception in 1999. Prior to that he worked in business to business marketing for 15 years, running telephone based teams, overseeing customer relationship databases (CRM), and managing marketing systems. Consequently it is vital that they communicate in the right way, and give an image of the company which will make people want to buy from you. To Market continues to be successful because of the increasing realisation that customer perception is everything.

To Market specialises in running training courses for telephone-based teams across the UK. Some of our clients have award-winning teams, and close on 60% of our turnover is from repeat clients. We like it that way.

If you're an L&D or HR professional, you want to ensure you get the best quality training to help your staff grow and develop in their role. Have a look at what other people have said about attending To Market training. Our lead trainer Andrew is a TAP qualified trainer with over 20 year's experience as a trainer, specialising in working with customer-facing teams. If you're looking for a suitable course to be held in-house, just drop us a few details here on our contact page and we'll be right back to you.

You want to ensure your telephone-based team is getting as much from their conversations with your customers as possible. To come across in a way that makes it easy for your customers to buy from you. Are they making the most of every selling opportunity? Do they spot opportunities to upsell, cross-sell and switch-sell?